{"id":2414,"date":"2020-08-13T19:50:32","date_gmt":"2020-08-14T02:50:32","guid":{"rendered":"https:\/\/www.ngx-mx.com\/clone-of-aviso-de-privacidad\/"},"modified":"2025-11-03T15:03:21","modified_gmt":"2025-11-03T22:03:21","slug":"privacy-notice","status":"publish","type":"page","link":"https:\/\/www.ngxnetworks.com\/en\/privacy-notice\/","title":{"rendered":"Privacy Notice"},"content":{"rendered":"<h1 style=\"\">Privacy Notice and Terms &amp; Conditions<\/h1>\n<h3 style=\"text-align: center;\">Privacy Policy<\/h3>\n<p>At NGX Networks, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our websites, or interact with us.<strong>1. Information We Collect.<\/strong> We may collect the following types of information:\u2022Personal Information: Name, address, email, phone number, billing details, identification documents (when required by law).\u2022Service Information: Internet usage data (IP addresses, device identifiers, traffic logs), account details, service preferences.\u2022Payment Information: Billing and transaction records.\u2022Technical Data: Cookies, usage statistics, and diagnostic information for performance monitoring and troubleshooting.<strong>2. How We Use Your Information.<\/strong> We use your information for purposes such as:\u2022Providing and maintaining internet and telecommunications services.\u2022Processing payments and managing billing.\u2022Improving service quality, security, and reliability.\u2022Detecting, preventing, and addressing fraud or misuse.\u2022Complying with legal and regulatory obligations.\u2022Communicating with you about your account, updates, and promotions (with your consent).<strong>3. How We Share Information.<\/strong> We do not sell your personal information. However, we may share data in the following situations:\u2022Service Providers: With trusted partners who help us deliver services (e.g., billing systems, support tools, payment processors).\u2022Legal Compliance: If required by law, regulation, or legal process.\u2022Business Transfers: In case of mergers, acquisitions, or restructuring.<strong>4. Data Retention.<\/strong> We retain personal information only for as long as necessary to:\u2022Provide our services,\u2022Comply with legal obligations,\u2022Resolve disputes, and\u2022Enforce agreements.<strong>5. Security.<\/strong> We implement industry-standard measures (encryption, firewalls, access controls) to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.<strong>6. Your Rights.<\/strong> Depending on your jurisdiction, you may have rights such as:\u2022Accessing the personal information we hold about you.\u2022Requesting corrections or updates.\u2022Requesting deletion of your personal data.\u2022Opting out of marketing communications.To exercise these rights, please contact us at [Insert Contact Email].<strong>7. Cookies &amp; Tracking.<\/strong> We may use cookies and similar technologies to:\u2022Enhance website performance,\u2022Personalize user experiences,\u2022Analyze usage trends.You may disable cookies through your browser settings, but this may affect functionality.<strong>8. Third-Party Links.<\/strong> Our website or services may contain links to third-party websites. NGX Networks is not responsible for their privacy practices.<strong>9. Children\u2019s Privacy. <\/strong>Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.<strong>10. Updates to This Policy.<\/strong> We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.<\/p>\n<\/p>\n<h3 style=\"text-align: center;\"><strong>Terms &amp; Conditions<\/strong><\/h3>\n<p>At NGX Networks, we value your privacy and strive to ensure transparency in how we communicate with you via SMS and WhatsApp. By providing your phone number to NGX Networks, you agree to receive messages related to your account, service updates, billing, and other relevant communications.<strong>1. Purpose of Messages<\/strong>\u2022Messages may include service notifications, installation updates, billing reminders, outage alerts, promotional offers (where permitted), and customer support responses.\u2022Messages will only be sent to numbers you provide directly to NGX Networks or through authorized channels.<strong>2. Data Privacy &amp; Protection<\/strong>\u2022No mobile information will be shared with third parties\/affiliates for marketing\/promotional purposes.\u2022Numbers collected for SMS and WhatsApp communications will not be published, sold, or resold to any third party.\u2022Your mobile information will only be used to deliver NGX Networks\u2019 services and communications.<strong>3. Opt-In &amp; Opt-Out<\/strong>\u2022By providing your mobile number, you consent to receiving SMS and\/or WhatsApp communications from NGX Networks.\u2022You may opt out at any time by replying STOP to SMS or by requesting removal via WhatsApp or customer support.\u2022After opting out, you may still receive essential account- or service-related notifications where legally required.<strong>4. Message Frequency &amp; Charges<\/strong>\u2022Message frequency may vary depending on your service activity and preferences.\u2022NGX Networks does not charge for SMS or WhatsApp messages; however, standard carrier rates may apply.<strong>5. Security<\/strong>\u2022NGX Networks will never request sensitive information (such as passwords or payment details) via SMS or WhatsApp.\u2022If you receive a suspicious message claiming to be from NGX Networks, please contact us immediately.<strong>6. Modifications<\/strong>\u2022NGX Networks reserves the right to update these Terms from time to time.\u2022Any changes will be posted on our website with the revised effective date.<\/p>\n<h3 style=\"text-align: left;\"><strong>Do you want to speak to an advisor?<\/strong><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Notice and Terms &amp; Conditions Privacy Policy At NGX Networks, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our websites, or interact with us.1. Information We Collect. We may collect the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","tve_updated_post":"","tve_custom_css":"","tve_user_custom_css":"","tve_globals":{},"tcb2_ready":1,"tcb_editor_enabled":1,"tve_landing_page":"tcb2-blank-page","_tve_header":"2541","_tve_footer":"4403"},"class_list":["post-2414","page","type-page","status-publish","hentry","post-wrapper","thrv_wrapper"],"_links":{"self":[{"href":"https:\/\/www.ngxnetworks.com\/en\/wp-json\/wp\/v2\/pages\/2414","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ngxnetworks.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ngxnetworks.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ngxnetworks.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ngxnetworks.com\/en\/wp-json\/wp\/v2\/comments?post=2414"}],"version-history":[{"count":7,"href":"https:\/\/www.ngxnetworks.com\/en\/wp-json\/wp\/v2\/pages\/2414\/revisions"}],"predecessor-version":[{"id":5625,"href":"https:\/\/www.ngxnetworks.com\/en\/wp-json\/wp\/v2\/pages\/2414\/revisions\/5625"}],"wp:attachment":[{"href":"https:\/\/www.ngxnetworks.com\/en\/wp-json\/wp\/v2\/media?parent=2414"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}